Returns & Refund

Status: 03.09.2024

For items purchased online through our webpage, you can send them back for a full refund within 14 days, provided it has not been used or fitted, and is returned with any packaging that form part of the goods with a valid proof of purchase. You will have to pay for this return.

If your item is faulty, please complete and include the returns form with your goods when sending it back to us. We will only refund the cost for a standard shipping (not more than £4.49). This will be done once the return has been processed.
Here's the return address:
DIRTLEJ UK LIMITED
Main Street
Kinbuck, Dunblane
FK15 0NQ

For any returns, the original packaging and swing tickets, where applicable, need to still be in place.

How will we refund you?

We try and process all returns as quickly as possible for you to get your refund. You should receive your refund within a week of having returned the item but it takes longer sometimes.
Any refunds will be refunded to the same payment method you used when you placed the order.